Privacy Policy

1.    Introduction

This Privacy Policy applies in relation to the website located at https://ecox.io/account/signup (“Website”) and/or any other internet-based platform owned by Pepper Potts (Pty) Ltd (Registration no. 2017/333421/07)(“Pepper Potts”). 

This Privacy Policy is binding on everyone who chooses to access the Website without qualification or exception. By using this Website, the person accessing the Website (the “User”) agrees to be bound by this policy and acknowledges that the User has read and understood them. If the User does not agree to any of the terms of this policy, the User should not enter, view or make use of the Website. 

Pepper Potts reserves the right to and may amend this policy from time to time. If the User continues to use this Website after the changes have been made, this action shall represent the User’s agreement to the updated terms and conditions of this policy. The User is advised to periodically visit this page to ensure that he/she is up to date with any changes. 

2.    The Information We Collect 

Pepper Potts is committed to ensuring the privacy and integrity of information submitted by the User. All information of a personal nature submitted or provided by the User will be treated confidentially and will not be disclosed to any person without the express consent of the User concerned and as detailed in this privacy policy. However, disclosure of any information provided or submitted by a User may be made where such information is in the public domain or Pepper Potts is obliged in terms of any law, order of court, legal process or other lawful reason to disclose such information.

Pepper Potts collects and stores the User’s information by various methods including information actively provided by its customers, and information arising from customer surveys and general feedback. 

The types of personal and business information we collect from the User include name, business name, directors/members/employee information, address,  contact information, including email address, identification, demographic and other information relevant to customer surveys, supplier and client collaboration and/or Pepper Potts’ product and service offerings    (“Personal information”), .When the User provides Pepper Potts with Personal Information, the User consents to Pepper Potts using such Personal Information for the purpose set out in this policy.

By signing in for, accessing or using the Website, the User expressly consents to the collecting and processing of the User’s Personal Information by Pepper Potts, as well as the sharing of its Personal Information with trusted third parties who assist Pepper Potts in operating the Website, conducting its business or servicing the User, including without limitation, service providers of Pepper Potts, persons who act as Pepper Potts’s agents or to whom Pepper Potts has transferred or proposes to transfer any of its rights in relation to the User. The User may revoke this consent in writing at any time by sending an e-mail to this effect to the following e-mail address [email protected], provided that Pepper Potts shall have the right to prevent the use by the User of the Website should the User decide to revoke such consent.

3.    How we use Personal Information

The User’s Personal Information is used to aid in the provision of Pepper Potts’ various products and services, including customer service, accounting, billing, collections, and the marketing of other products and services to the User, including but not limited to:

1.    internal record keeping;
2.    for security purposes and to control, monitor and grant the User access to the Website;
3.    to operate and administer the Website, to allow Pepper Potts to provide its products and services, or any combination of products or services linked to the Website, to the User, to personalise and tailor the Website for the User and to process instructions or requests by the User with respect to its products and services and the use of the Website; 
4.    to monitor and analyse the User’s conduct in respect of the Website for fraud; 
5.    for collaboration, compliance and risk related purposes; 
6.    to analyse the Personal Information collected for research and statistical purposes and once such Personal Information is analysed to send the User marketing and promotional material which Pepper Potts believes are relevant to the User based on its analyses of the User’s Personal Information; and
7.    to conduct market research, as well as academic research in respect of the Personal Information in order to identify potential markets and trends, to customize the Website, develop new products and services and to improve Pepper Potts’s offerings to Users of the Website, as well as offerings, products and services by Pepper Potts to its customers in terms of its business practices in general, whether in the ordinary course or otherwise.    

Pepper Potts may also periodically send promotional emails about new products, special offers or other information which it thinks the User may find interesting using the email address provided.

Pepper Potts will not collect or process the User’s Personal Information for any purpose, other than the purposes disclosed to the User in this policy, unless the User gives Pepper Potts its express written consent to do so, or unless Pepper Potts is permitted or required to do so by law.

Notwithstanding the above uses, the User may at any time request Pepper Potts to restrict or block the processing of his/her Personal Information in certain circumstances or request no contact from Pepper Potts.  Requests should be made by e-mail to [email protected] .

4.    Who We Share This Information With
 
Pepper Potts may provide Personal Information to Pepper Potts directors, subcontractors, contractors, employees, officers, insurers, agents, suppliers and professional advisers (which shall be bound by privacy obligations) to assist Pepper Potts uses disclosed above.

Pepper Potts will not sell, distribute or lease the User’s Personal Information to third parties unless it has the User’s written permission or are required by law to do so. 

Notwithstanding the above, Pepper Potts may use aggregate or anonymous information for the uses set out in this policy for itself and third parties. Pepper Potts may provide third parties with general information, that does not include particular Personal Information about the User, such as their names and addresses, and which is intended to be used solely for compiling statistical or demographic information or otherwise abstract and non-personalised information. All Personal Information collected for research, statistical and marketing purposes will be aggregated and/or depersonalised before on-selling or transferring such information to third parties, except as expressly agreed to by the User.   

Pepper Potts will not not share the User’s Personal Information with any third parties except as disclosed in this policy. 

5.    Security of Personal Information 

Pepper Potts takes all reasonable steps to protect the User’s Personal Information from loss of, damage to, unauthorised use of, or misuse or alteration of the User’s Personal Information. 

Pepper Potts uses physical and electronic safeguards to securely store and process a User’s Personal Information and will take reasonable technical and organizational precautions to prevent unauthorised access, loss, misuse or alteration of the User’s Personal Information. However, no security measures are 100% effective and Pepper Potts cannot guarantee the security of the User’s Personal Information.  Pepper Potts expressly disclaims any representation or warranty, whether express or implied, with respect to ensuring, guaranteeing or otherwise offering any definitive promise of security in connection with the User’s Personal Information or usage of information. 

As a protection measure, when signing up on or registering for access to the Website, the User will be given a user name and password which the User must always keep confidential and ensure that it is not disclosed it to anyone. The User is responsible for keeping the password used for accessing the Website confidential.

6.    Accessing Information 

The User may review his/her Personal Information contained in Pepper Potts files by contacting Pepper Potts. If the User believes that any of their Personal Information is inaccurate, Pepper Potts will make appropriate corrections upon written request from the User.

7.    Information Quality 

Pepper Potts takes reasonably practicable measures to ensure that the Personal Information held by Pepper Potts in respect of a User is complete, accurate and updated. 

The User accepts that by using the Website, the User consents to any processing or storage of the User’s Personal Information and warrants that any and all data provided by the User is up-to-date and accurate.

If the User wants to update or correct any of its Personal Information held by Pepper Potts, the User can send an e-mail to Pepper Potts at the following e-mail address [email protected] .

8.    Cookies

The User accepts that Pepper Potts may use cookies (text files containing small amounts of information which a computer or mobile device downloads when a person visits a website) on this Website. For further information about cookies please see Pepper Potts Cookies Policy .

9.    Third Party Links and Services

Occasionally, at Pepper Potts’s discretion, it may include references to or facilitate access to products offered or services rendered by third party service providers and provide links to the sites of third parties. These third party service providers and their sites have separate and independent terms and conditions and privacy policies applicable to its products, services and the sites. 

Pepper Potts does not accept responsibility or liability for the products offered or services rendered by the such third party service providers or the content and activities of the linked sites and makes no warranties or representations regarding the products offered or services rendered by the third party service providers or the content and activities of such third party sites whatsoever. From the point upon which the User accesses the third party site, Pepper Potts shall have no responsibility or liability for the payment services offered by such third party.  

The User acknowledges that Pepper Potts offers no service for making payments of any nature whatsoever and that Pepper Potts simply facilitates the access to such payment services.   

10.    General 

Notwithstanding the general terms of this policy, the collection, use, processing and disclosure of Personal Information may be made outside of the terms herein to the extent provided for in any applicable privacy or other local or international legislation in effect from time to time. 

By requesting or indicating that the User would like to receive Pepper Potts’ newsletter or any other marketing material which can be requested on the website, the User agrees to Pepper Potts sending to the User the requested newsletter and any other information or material which Pepper Potts believes may be of interest to the User.

11.    Consent

The User acknowledges that it has read the terms and conditions of this privacy policy and that it understands and accepts the consequences of the consents with respect to its Personal Information and that it is giving such consents voluntarily and without any undue influence from Pepper Potts. 

12.    Questions and Information

For additional information and any queries regarding this privacy policy, please contact [email protected] .

Version Body

TERMS AND CONDITIONS OF USE

1.    Introduction

These terms and conditions (“Terms”) apply to the website located at https://ecox.io/account/signup.  The website (which includes any other internet-based platform of Pepper Potts (Pty) Ltd) (“Website”) is owned by Pepper Potts (Pty) Ltd (Registration no. 2017/333421/07) (“Pepper Potts”). 

These Terms are binding on everyone who chooses to access the Website, without qualification or exception. By using this Website, any person(s) accessing the Website (“User(s)”) agrees to be bound by and shall be regarded to have accepted to abide by these Terms and acknowledges to have read and understood them. If the User does not agree to any of the Terms, the User should not enter, view or make use of the Website. 

Clauses that may constitute a potential risk to the User are marked in bold. The User is advised to pay particular attention to such clauses and consider the risks before accepting these Terms.   

2.    Use of and access to this Website

Pepper Potts solely owns and operates this Website.

In order to access and use the Website, the User must create an account by registering as an individual or as a business owner for extended functionality on the Website and agree to these Terms, part of the onboarding process extends to identity verification which is required for payments and supplier or client related collaboration. The current version of these Terms will govern the rights and obligations in relation to the use by the User of the Website.

Upon acceptance of these Terms by signing up to the Website, Pepper Potts grants the User a non-exclusive right to access and use the Website, which the User may not assign, sub-license, transfer and which license is granted to the User only and which license will not confer any rights of use of the Website to any third party. 

The license will commence as soon as the User’s account has been created and verified and will end upon termination by Pepper Potts in accordance with these Terms.

Pepper Potts shall have the right to terminate the User’s license to access or use the Website, or a User’s registration to the Website, at any time without notice to the User and in doing so all rights granted to the User in terms of these Terms shall cease immediately.

All materials on this Website, including but not limited to text, graphics, user interfaces, visual interfaces, photographs, trade marks, logos, sounds, music, artwork and computer code (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such Content, contained on the Website are property of Pepper Potts and are protected by law. Materials that are viewed, printed, and/or downloaded from this Website are to be used only for personal use and may not be used for any commercial purposes. 

The User may not directly, or indirectly, attempt or use, reproduce, adapt, alter, distribute, monitor, modify, publish, upload, post, transmit or in any other way deal or interfere with the Website or Content, or any portion of the Website or Content, without Pepper Potts’s prior written consent.  The use of such materials is strictly prohibited as such unauthorised use or reproduction may violate local and international copyright, trade mark, or other laws. 

The User may not establish a hyperlink, frame, metatag, similar reference, whether electronically or otherwise, or any other reference to the Website or Content without the prior written consent of Pepper Potts. 

The User agrees not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any communication or transaction being conducted on the Website, or with any other user or visitor’s use of the Website.

Pepper Potts may, at any time, restrict a User’s access to this Website.

3.    Access to Password-Protected or Secured Areas 

Access to and use of password-protected or secured areas of this Website is restricted to authorized Users only. The User will be asked to provide accurate and current information on all registration forms on this Website. If the User uses this Website, the User is entirely responsible for maintaining the confidentiality of the User’s account and password and for restricting access to the User’s computer, and agrees to accept responsibility for all activities that occur under the User’s account. 

The User agrees to notify Pepper Potts immediately of any unauthorized use of the User’s account or password, or any other breach of security.

The User may not misuse or share the username or password, misrepresent identity or affiliation with an entity, impersonate any person or entity, or misstate the origin of any materials the User is exposed to through this Website. The User may not at any time use any other user’s password or account details without the express permission and consent of such user. The User may not by any means, directly or indirectly, attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website, or to any of the services offered on or through the Website. Pepper Potts cannot and will not be liable for any loss or damage arising from the User’s failure to comply with these obligations.

If the User violates the obligations under this section, the User may be held liable for losses incurred by Pepper Potts or any other user of this Website and be subject to prosecution.  

4.    Communications

All communications from the User to this website, in the form of comments, questions, or general feedback, will be considered non-confidential and non-proprietary. The User agrees that any such communications will be deemed to be the property of Pepper Potts and Pepper Potts shall be entitled to full rights of ownership, including without limitation, unrestricted right to use or disclose such communications, for any purpose, without compensation to the User. 

Pepper Potts may provide users with forums where they can post content to our Website. Pepper Potts does not necessarily endorse, support, or agree with content posted by users. 

The User agrees not to post any unlawful, abusive, offensive, sexually oriented, obscene, defamatory, harassing, profane, or otherwise indecent information of any kind, including without limitation any communications that would constitute a criminal offense, give rise to civil liability, or violate local or international law, or infringe upon another person or organization’s rights. The User acknowledges and agrees that it is solely responsible for the content of her/his/its communications and their legality under all laws. 

Pepper Potts cannot guarantee the security or integrity of any information the User transmits to Pepper Potts online and the User agrees that the User does this at the User’s own risk. 

5.    Third Party Websites

The Website may contain links to other websites. Pepper Potts has no control over such websites and does not review or endorse their content and will not be responsible for their content or accuracy. The User’s accesses such websites at the User’s own risk and judgment.

6.    Monitoring 

Although Pepper Potts is not obligated to do so, it will have the right to review the User’s communications on this Website to determine whether the User complies with these Terms. Pepper Potts will not have any liability or responsibility for the content of any communications the User post to this Website, or for any errors or violations of any laws or regulations by the User. Pepper Potts will comply with any court order in disclosing the identity of any person posting communications on this Website. It is advisable that the User review Pepper Potts’ privacy policy before posting any such communications. 

7.    Privacy

Pepper Potts’ Privacy Policy applies to use of this Website, and its terms are made a part of these Terms by this reference. Pepper Potts’ Privacy Policy is available here . 

By using the Website, the User further acknowledges and agrees that internet transmissions are never completely private or secure. The User understands that any information or communication the User sends to the Website may be read or intercepted by others.

8.    Intellectual Property 

The trade marks, copyright, designs, patents, domain names, know-how, confidential information, trade secrets or any other intellectual property rights of Pepper Potts and others, used in this Website ("Intellectual Property"), are the property of Pepper Potts and the respective owner(s) and/or licensor(s). The User has no right to use, adapt or reproduce any such Intellectual Property, and nothing contained in this Website or these Terms grants any right to use any Intellectual Property without the prior written consent of Pepper Potts, the respective owner(s) and/or licensor(s). 

A User's access to this Website, and the information contained on it, does not in any way convey or transfer any right in or to the Intellectual Property rights of Pepper Potts or its customers' data or information displayed or accessible from the Website (including all text, layout, graphics, artworks, animation material and general representation of the website) or otherwise.

All Pepper Potts’ Intellectual Property relating to this Website, or any information contained or accessible from this Website or otherwise shall remain the sole and exclusive property of Pepper Potts, the respective owner(s) and/or licensor(s), and the User agrees and undertakes that the User will not use, copy, duplicate, distribute, disseminate, adapt, display, alter, reproduce or otherwise deal with such Intellectual Property without Pepper Potts, the respective owner(s) and/or licensor(s) prior written approval.

9.    Indemnity & Limitation of Liability 
 
The User hereby indemnifies and holds Pepper Potts, its directors, employees, agents, contractors, suppliers, partners, or affiliates, harmless against all and any direct, indirect, incidental, or consequential loss, liability, costs, expenses, demands and damages including, without limitation, lost revenues, costs of replacement goods, loss or damage to data arising out of the use or inability to use this Website, damages resulting from the use of the information or materials presented on this Website, whether based on warranty, contract, delict, or any other legal basis, suffered or incurred by the User or any person who accesses and uses the website, whether such injury or damage arose from negligence, gross negligence or otherwise.  

10.    Disclaimer 

The Website is provided by Pepper Potts on an “as available” basis. While Pepper Potts will take all reasonable measures to ensure an efficient, uninterrupted and error-free service to all Users, Pepper Potts makes no warranties of any kind, express or implied, as to the operation of this Website, or the information, Content, materials, products or services included or offered on this Website. The User agrees that the use of this Website is at the User’s sole risk. 

Pepper Potts does not warrant that this Website, servers, or email sent from this domain are free of viruses or other harmful components. Pepper Potts will not be liable for any damages of any kind arising from the use of this Website, including, but not limited to, direct, indirect, incidental, or consequential damages.  

The User should not assume that the materials on this Website are continuously updated or contains current information. Pepper Potts is not responsible for providing Content or materials that have been expired or removed. To the full extent permissible by applicable law, Pepper Potts disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. 

Moreover, neither Pepper Potts nor any of its directors, employees, representatives or assigns will be liable to any User or online customer for any loss or damage of whatsoever nature caused by or attributable to any:

a)    fact or circumstance beyond the reasonable control of Pepper Potts, including the breakdown or interruption in the services provided by external service providers and the unavailability or defective performance of any software or any of the services available on or from this website;

b)    breach of privacy, security or confidentiality or any infringement of Intellectual Property rights by any person or entity;

c)    loss, damage, destruction, theft, contamination or corruption of any data, information or content accessible from or available on this Website;

d)    reliance on, publication or use of any information or data contained on or accessible from this Website including, but not limited to, information and data contained in advertising banners, third party software, pop-up windows, buttons, inter-mercials, hypertext links and advertising sponsorships;

e)    hacking, infection by viruses, Trojan horses, or any other computer programming routines or software that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any software program, system, data or personal information;

f)    failure to adhere to the provisions of any terms and conditions governing the use and access to the services and facilities offered from time to time on this Website;

g)    any lawful act or omission by Pepper Potts, its representatives and service providers in respect of or relating to the maintenance and support of this Website and any supporting software or otherwise in the interests of protecting Pepper Potts’ proprietary rights or the privacy and confidentiality of visitors and their personal information; 

h)    Any damages caused as a result of Pepper Potts providing any information to the User and/or any third party; and 

i)    consequential or indirect loss or damage whether foreseeable or otherwise.

Pepper Potts will not be liable for any damages of any kind arising from the use of this Website, including, but not limited to, direct, indirect, incidental, or consequential damages. 

11.    Consent 

The User hereby accepts and consents to abide by these Terms and understands and agrees that use the Website is entirely at the User’s own risk.

Should the User be found to be in violation of these Terms, the User understands that it will be held liable for all legal costs incurred by Pepper Potts for any civil action or any legal action deemed necessary against the User.  

12.    Updating of these Terms 

Pepper Potts reserves the right to change, modify, add to, or remove from portions or the whole of these Terms from time to time. Changes to these Terms will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms on the website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms, including such changes or updates. 

13.     Governing Law 

The entire provisions of these Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Furthermore, the parties to these Terms hereby irrevocably and unconditionally consent to the non-exclusive jurisdiction of the courts of the Republic of South Africa in regard to all matters arising from these Terms.

14.    General 

These Terms constitute the entire agreement between the User and Pepper Potts with regard to the User’s use of the Website. 

No Party shall be bound by or have any claim or right of action arising from any express or implied term, undertaking, representation, warranty, promise or the like not included or recorded in this document whether it induced the contract and/or whether it was negligent or not.

Pepper Potts’ failure to exercise or enforce any particular right or provision of these Terms shall not constitute a waiver of such right or provision, nor shall a waiver of a subsequent breach nullify the effectiveness of the provision itself. No extension of time or waiver or relaxation of any of the provisions or terms of these Terms shall operate as an estoppel against a party in respect of its rights under these Terms.

If any term or provision of these Terms should be invalid, unenforceable, defective or illegal for any reason whatsoever, then the remaining terms and provisions of these Terms shall be deemed to be severable therefrom and shall continue in full force and effect unless such invalidity, unenforceability, defect or illegality goes to the root of these Terms.

15.    Questions and Information

For additional information and any queries regarding these Terms, please contact [email protected]

1.    Introduction

This cookie policy applies in relation to the website located at https://ecox.io/account/signup (“Website”) and/or any other internet-based platform owned by Pepper Potts (Pty) Ltd (Registration no. 2017/333421/07)(“Pepper Potts”). 

Pepper Potts uses cookies and similar technologies to collect and use information on its Website as set out in our Privacy Policy .

By accessing and using this Website, the person accessing the Website (the “User”) agrees to the use of cookies and similar technologies for the purposes described in this policy.

2.    What are cookies

To monitor and improve the Website, Pepper Potts may use technology to gather information about the User including details of the User’s operating system, browser version, domain name, and IP address (the IP address is a string of numbers that tells Pepper Potts which server the User is using).

The process of gathering the information as described immediately above uses a technology known as “cookies”. A cookie is a small file which asks permission to be placed on a User’s computer's hard drive. Once the User agrees to the use of cookies, the file is added and the cookie helps analyse web traffic or lets the User know when the User visits the Website. 

If the User does not wish Pepper Potts to collect the information, the User’s browser should allow the disablement of cookies.

3.    Why we use cookies

Cookies are used by Pepper Potts for the convenience of our Users. Cookies automatically authenticate the User. This enables Pepper Potts to recognise the User’s browser and capture and remember certain information so that Pepper Potts can offer better Website experiences, products, services and tools to the User in future.

Pepper Potts uses cookies to help it remember, process and compile aggregate data about Website traffic and Website interaction. Cookies also enable Pepper Potts to make the User’s usage of the Website faster and more secure. For example, Pepper Potts uses cookies to enable and support security features, keep the User’s account safe and to assist with detecting malicious activity and violations of Pepper Potts Website Terms and Conditions .

4.    Consent to cookies

Most Web browsers are set up to accept cookies, although the User can reset his/her browser to refuse all cookies or to indicate when a cookie is being sent. 

A User can access the Website with the cookie feature turned off; however, in doing so the User may find themselves challenged for username and password information on multiple occasions. 

Please also note that some portions of Pepper Potts’ Website may not work properly if the User refuses cookies.

5.    Questions and Information

For additional information and any queries, please contact [email protected] .